Consumer Toolkit Help Topics

Top Questions about Consumer Toolkit

• Why can't I sign on?
• What is HIPAA?
• What if I forgot my user name?

Getting Started 

• Enroll as a user
• Login to the system
• Reset your password

Benefits/Eligibility

• Benefit Quickview
• Detailed information on services covered

Manage Enrollments

• Manage Enrollments
• Reenrollments
• Adding a spouse
• Adding dependents

Billing Transactions

• Transaction History
• Working with payments
• Account Statement

Review your Claim Information

• See all of your claims, reimbursements, and payments

ID Card

• Print your insurance card

Claim Forms

• Print a claim form

View Your Profile

• See your User ID
• Change your password
• Secret Question and Answer
• Add/Edit Email
• Delivery Preference

Search for a dentist.

• Find a participating dentist in your area.

Logging Out

• Log out of the system